You can consult the vendor of the add-in which options are available to you. If you have such an add-in installed, you should check their settings to see what they do with the emails move it to another folder, delete it directly or move it to some storage/quarantine location of their own. The most common add-ins that do this are virus scanner and anti-spam filters that integrate with Outlook. Depending on the method that they use, they might appear in the Inbox first and are then directly taken out of it. The automatic moving of items can also be caused by any add-ins that you have installed.
To verify that you do not have implemented these see Delivering Exchange emails to a pst-file in Outlook. However, there are still methods which could move them. In these versions of Outlook, there is no direct option anymore to deliver Exchange emails to a pst-file. You have logged in on this device more than 24 hours ago.
Outlook for mac schedule a message to come back later verification#
Outlook 2013 / 2016 / 2019 / Microsoft 365 Ownership transfers are only available if: 2-Step Verification was enabled for your account more than 7 days ago. To verify/change your default delivery location įile-> section Info-> button Accounts Settings-> Account Settings…-> tab Data Files-> select the Exchange mailbox-> button Set As DefaultĪdditionally, on the E-mail tab, select the Exchange account and verify that your delivery location is set to the correct mailbox. When this is the case, all items that are being received via your Exchange account are moved out of the inbox and into the pst-file. If you are using an Exchange mailbox, make sure you don’t have the default delivery location set to a pst-file. (and optionally press the Arrange By button to set it to Date)ĭefault delivery location for an Exchange mailbox is set to a pst-file (and optionally set the Arrangement to Date) If you are in the Inbox folder already, make sure your view is not set to “Unread Messages in This Folder” or that you have a filter applied to your view. If you are in an (Unread Mail) Search Folder, switch back to the normal Inbox folder and see if your items are there. If you are looking at your mailbox via a filtered view or via the Unread Mail Search Folder and also have the option configured to automatically mark emails as read after x seconds, then it could happen that the messages automatically disappear when they get marked as read. If they are actually being deleted, see the following instructions instead New messages immediately get deleted upon arrival. There are 3 common scenarios in which this could happen. How can I get this to stop and get to those messages? I don't have any rules configured that would move or delete these items. I see new emails coming in but after some seconds they automatically remove themselves from my mailbox.
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